Support
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Frequently Asked Questions (FAQs)
What is the Ninja Timer App?
The Ninja Timer App is a fast and reliable timer created specifically for ninja-style training, competitions, and skill progression. It helps athletes, coaches, and event organisers track times, scores, and performance with ease.
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Who is the app designed for?
It’s built for a wide range of users, including kids, athletes, coaches, and ninja or parkour gyms that need an accurate and user-friendly timing system for courses, challenges, and events.
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Do I need any special equipment to use it?
No. You don’t need any special tools — just a phone or tablet. Everything needed to run events, time runs, and score athletes is included in the app.
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What makes Ninja Timer different from other timers?
Unlike generic timers, Ninja Timer is purpose-built for ninja programs. The timing, scoring, and workflow are designed for obstacles, skills, and multi-challenge events. This gives you better accuracy, simplicity, and feature support than other basic timing apps.
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Can I customise courses, obstacles, and scoring?
Yes! You can tailor challenges, scoring rules, and formats so the app fits your gym’s style or event requirements.
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Does it support multiple athletes or sessions?
Absolutely — you can run timing and results for multiple athletes, classes, or groups within the app.
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Can I save or export results?
Yes. Results can be saved within the app and exported so you can track progress, share outcomes, or keep records for future reference.
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Is the app free?
Yes — the app is completely free to use with no hidden fees, add-ons, or surprises.
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Which devices does the app work on?
Ninja Timer works on phones and tablets that have the Google Play Store installed.
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How do I install the app?
Simply visit the Google Play Store, search for “Ninja Timer,” and download it to your device.
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The app isn’t working — what should I do?
If the app doesn’t appear to be working:
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Close and reopen the app
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Check for updates
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Restart your device
If the issue continues, contact support and the team will help resolve it.
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​What Data Does the App Collect?
The only data Ninja Timer receives is the install and uninstall statistics provided by Google Play and the Google Play console. Once the app is downloaded, all data you enter remains offline and is not received by Ninja Timer unless you choose to share it.
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Contact & Support Details
If you need help, you can contact the Ninja Timer team by email:
📧 Support: ninjatimerinfo@myyahoo.com
(Include as much detail as possible so the team can respond quickly.)
For technical issues:
Please include in your message:
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Your device type (e.g., Android phone, tablet)
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The app version (shown in the Google Play Store)
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A brief description of the issue
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The date and time the issue happened
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Screenshots or short videos (if possible)​
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Connect with Ninja Timer
Follow Ninja Timer on social media and check out additional resources:
Ninja Timer is an all-in-one app designed to help you run training sessions, manage events, and track results — all from your phone or tablet.
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Our App Support Guide
Using the link below you can download our Ninja Timer Support guide which will show you how to use our software to run your event. But remember it is still best to practice and run a mock/test event before your event day.
Please Note: App and Web are the one guide as the web is just the app on the web