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Terms and Conditions

Last updated: 27 October 2026

1. About these Terms

These Terms govern access to and use of the Ninja Timer mobile application, websites, event tools, timing and scoring features, training tools, analytics, Live Results, head-to-head experiences, broadcast/display systems, AI-assisted tools, exports, media features and related services (together, the “Services”). “Ninja Timer”, “we”, “us” and “our” mean Ninja Timer of NSW Australia.

By using the Services, you agree to these Terms. If you use the Services for a gym, school, league, event organiser or other organisation, you confirm that you are authorised to bind that organisation. If you do not agree, do not use the Services.

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2. Our purpose and the Services

Ninja Timer aims to help the ninja and obstacle-sport community run better events, support structured training, track performance and share competition experiences. Features may include timers, obstacle and course setup, athlete lists, check-in, scoring, results, leaderboards, reports, analytics, media review, training mode, head-to-head activities, public results, broadcasts, notifications, integrations and AI-assisted guidance. Features may be added, changed, restricted or retired over time.

Some functions work locally on a device; others may require an internet connection, account, third-party service or paid licence. A feature being described in these Terms does not mean it is currently available to every user or in every region.

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3. Eligibility, minors and authority

You must meet the minimum age and account requirements shown for the relevant Service and comply with applicable law. Where a user is a child or lacks legal capacity, a parent/guardian, school, gym or event organiser must ensure lawful authorisation and appropriate supervision. Organisers who enter children’s information or publish results must have authority to do so and must provide any notices or obtain any permissions required by law. Do not create an account or submit information on behalf of another person unless authorised.

Ninja Timer may introduce age-appropriate settings, guardian permissions, feature restrictions or additional verification where reasonably necessary for safety, privacy, legal compliance or product operation.

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4. Accounts and security

You are responsible for accurate information, protecting credentials and devices, restricting access to judge/organiser controls, and promptly notifying us of suspected unauthorised access. Do not share judge PINs, event administration links or credentials with people who are not authorised. We may suspend access to investigate suspected compromise or misuse, subject to applicable law.

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5. Acceptable use

  • Use the Services lawfully, respectfully and only for authorised purposes.

  • Do not manipulate times, scores, athlete records, rankings, qualification status, head-to-head outcomes, analytics or audit records.

  • Do not impersonate an athlete, judge, organiser or Ninja Timer representative.

  • Do not harass, threaten, discriminate against, exploit or endanger anyone, including children.

  • Do not upload or publish unlawful, misleading, harmful or infringing content, or another person’s private information without authority.

  • Do not bypass access controls, scrape or bulk-extract data, overload services, probe systems without permission, introduce malware, or interfere with the availability or security of the Services.

  • Do not copy, reverse engineer, decompile, resell or commercially exploit the Services except as permitted by law or with our written permission.

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6. Timing, scoring and competition integrity

Ninja Timer is a tool that assists with timing, scoring, event administration and presenting information. It does not replace the judgement of an authorised judge, event organiser, governing body or qualified coach. Results depend on the device, setup, rules selected, operator actions, network conditions and data entered. Errors, delays, accidental inputs, software issues or incomplete records can occur.

The event organiser is responsible for selecting and communicating the applicable rules, setting up divisions and courses, authorising judges, checking athlete information, testing equipment, reviewing anomalous results, deciding protests and confirming final results. For high-stakes events, maintain suitable independent timing or backup records. Unless expressly agreed in writing, do not assume the Services are certified or endorsed by any sporting body or that a rules template is an official current rulebook.

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7. Live Results, broadcasting and sharing

Live Results, broadcast graphics, public leaderboards, shared links, QR codes and related displays may transmit information to other devices or make it available to anyone who can access a link or display. Information may be delayed, unavailable, cached, incomplete or different from the authorised judging device. Treat public displays as presentation tools unless the event rules expressly say otherwise.

Before enabling a public feature, the person doing so must select the correct event/division and have authority to publish the information. Publish only information necessary for the event. Do not expose contact details, dates of birth, health information, private notes, check-in credentials or other sensitive data on public displays. Organisers should assess the needs and permissions of child athletes and offer non-public alternatives where appropriate.

You must not use a public link or broadcast to stalk, harass, dox, threaten, unlawfully record or otherwise misuse information about an athlete. We may disable a link or feature to address privacy, safety, security, legal or integrity concerns.

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8. Head-to-head and training features

Head-to-head, practice, challenge and training features are intended to support participation, skill development and friendly competition. Formats, timers, scoring and comparisons may depend on configuration and may not match official event rules. Do not treat practice results, automated comparisons or training recommendations as official competition outcomes unless the event organiser explicitly adopts them.

Training mode and analytics may help users review performance trends, obstacle splits, personal bests and practice history. They are informational tools and are not medical advice, a personalised medical assessment, a guarantee of performance, or a substitute for appropriate supervision, safe equipment, rest and qualified coaching.

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9. AI-assisted tools

AI-assisted or automated features, including Ninja IQ, may answer questions, summarise competition data, suggest configurations, flag anomalies or provide general training information. Outputs can be incomplete, inaccurate, outdated or unsuitable for a particular athlete, ruleset or situation. You must independently verify important outputs, particularly scoring, qualification, safety, health, legal, eligibility and competition decisions.

AI tools do not make the final judging decision and must not be relied on as the sole basis for a significant decision about an athlete. Where an AI feature processes personal information or uses an external AI provider, the relevant in-product notice and Privacy Policy explain the applicable data handling. Do not enter sensitive personal information into an AI tool unless the feature expressly supports it and you have authority to do so.

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10. User content, data and permissions

You or your organisation retain rights you hold in submitted content, subject to rights belonging to other people. You confirm that you have the necessary rights and permissions to enter, upload, store, process or publish athlete names, results, photos, videos, logos, course materials and other content. You grant us a limited, non-exclusive licence to host, process, reproduce, transmit and display content only as reasonably necessary to operate, secure, maintain and support the Services and features you choose, and as otherwise described in the Privacy Policy or separately agreed.

Enabling a sharing or broadcast feature authorises the processing and display needed to provide that feature; it does not grant us unrestricted rights to use your content for unrelated advertising or commercial purposes. Personal information is handled under the Privacy Policy.

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11. Intellectual property and licence

The Services, including software, interface, branding, documentation, system design and Ninja Timer-created materials, are owned by or licensed to Ninja Timer and protected by applicable intellectual property laws. Subject to these Terms and any separate licence, we grant you a limited, non-exclusive, non-transferable, revocable licence to use the Services for their intended purpose. No ownership of software, trademarks or backend systems is transferred to you.

You may use your own event data and permitted exports for legitimate event, training and recordkeeping purposes. Commercial event use, white-labelling, integrations, bulk access, redistribution or use of Ninja Timer branding may require a separate written licence. Nothing in these Terms overrides a third-party or open-source licence or prevents uses permitted by law.

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12. Commercial use, fees and subscriptions

Certain gym, league, event, broadcasting, integration or advanced features may require a paid plan or written commercial licence. The applicable checkout, order form or licence will state the price, term, feature scope, user/event limits and renewal/cancellation conditions. Do not assume a feature is free, unlimited or licensed for commercial use merely because it can be accessed.

Where a subscription renews automatically, the renewal terms and cancellation method will be disclosed at purchase. Refunds, cancellation rights and consumer remedies are subject to applicable law and the relevant purchase platform. Nothing in these Terms excludes non-excludable rights under the Australian Consumer Law.

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13. Third-party services and integrations

The Services may rely on hosting, databases, analytics, app stores, payments, messaging, AI, media, streaming, QR, website or other third-party providers. Their services may have separate terms, privacy practices, fees and availability limits. We are not responsible for independent third-party services to the extent permitted by law, but this does not exclude obligations that the law requires us to retain. Integrations or API access require approval where specified.

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14. Availability, offline use, updates and data loss

We aim to make the Services useful and reliable but do not promise uninterrupted or error-free operation. Online features may fail due to connectivity, maintenance, capacity, device compatibility, security events or third-party outages. Offline functionality does not guarantee automatic cloud backup or synchronisation. Users and organisers should export or back up important records and keep event contingency plans.

We may update, replace, restrict or discontinue features. We will comply with applicable notice, refund and other obligations where changes materially affect paid services or legal rights. We do not promise that all data can always be restored.

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15. Suspension and termination

We may reasonably restrict or suspend access to protect users, children, privacy, event integrity, service security, legal compliance or system availability, or where these Terms are breached. Where practicable and appropriate, we will provide notice and a way to raise concerns. You may stop using the Services at any time. Account closure or deletion may not remove records that an organiser lawfully retains or information we must retain for legal, security, dispute or recordkeeping purposes.

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16. Disclaimers and liability

To the extent permitted by law, the Services are provided subject to the limitations and conditions stated in these Terms. We do not guarantee that timing, scoring, analytics, AI outputs or broadcasts will be accurate, uninterrupted or suitable for every purpose. You remain responsible for event decisions, supervision, equipment safety and backups.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right, remedy or liability that cannot lawfully be excluded or limited. To the extent permitted by law, our liability for losses that may lawfully be limited is limited to the extent appropriate under applicable law and the circumstances. This clause must be reviewed by an Australian lawyer before publication and must not be used as a blanket exclusion of liability.

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17. Complaints, disputes and governing law

Raise event scoring disputes first with the authorised event organiser under the event’s rules. Contact Ninja Timer for technical, privacy, security or service complaints using ninjatimerinfo@myyahoo.com. We will review complaints fairly and may request relevant records. Unless mandatory law provides otherwise, these Terms are governed by the laws of NSW, Australia, and parties submit to the courts with appropriate jurisdiction.

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18. Changes and contact

We may update these Terms to reflect product, legal or operational changes. We will update the date and provide additional notice or obtain consent where required. Continued use will be considered affirmative consent to the policy.

Contact: Ninja Timer , ninjatimerinfo@myyahoo.com

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